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Bloom Growth Logo

Run Better Meetings

Weekly Meetings

Team meeting portal

One-on-one Meetings

One-on-one meeting portal

Texting Actions

Capture items from your phone


Visualize and give live examples of your ideas

Meeting Minutes

Meeting summaries—automated

Measure Success


Measurables to track each week


Goals to complete each quarter

Optimize workflows


Items to complete each week


Identify issues so you can solve them

Zapier Integration

Connect with your favorite platforms

Promote Transparency

Org Chart

Company functions and roles

Business Plan

Company and department vision and traction


Keep your company documents in one convenient place

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Full-time, Remote

Account Manager

We are Bloom Growthan ecosystem for the growth of your entire team. Our ecosystem includes foundational tools for strategic planning, defining roles and a platform for both Leadership and Departmental teams to have powerful weekly meetings. Bloom is one brand within Winter International LLC. And, while you’ll be working for Bloom, you’ll have plenty of opportunities to connect with the rest of our Winter International LLC team. This position is 100% remote. Actually, our entire company is fully remote!

About the role

We are seeking a highly motivated and customeroriented Account Manager. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients. Your primary focus will be to understand their business needs, ensure their success in using our software products, and drive customer satisfaction and retention. This role requires exceptional communication skills, a strategic mindset, and a passion for delivering outstanding customer experiences.

Role and responsibilities

Build and nurture strong relationships with a portfolio of assigned key accounts.
Serve as the primary point of contact and advocate for customers, ensuring their
needs and objectives are understood and addressed.
Proactively engage with customers to understand their business requirements,
goals, and challenges, and provide appropriate solutions and guidance.
Conduct regular account reviews to assess customer satisfaction, identify growth
opportunities, and address any concerns or issues.
Drive customer adoption and usage of our software, monitor usage metrics, and
provide recommendations to improve customer success and value.
Identify and pursue upselling and crossselling opportunities within existing
accounts to maximize revenue growth.
Prepare and deliver regular reports and presentations on account performance,
customer feedback, and other relevant metrics to internal stakeholders.

What we look for
• 23 years’ experience in account management or customer success roles, preferably with SaaS experience.
Proficiency in using CRM software, preferably HubSpot, and other relevant tools for
account management.

Excellent interpersonal and communication skills, with the ability to build rapport and influence stakeholders at various levels of an organization.
Strong analytical and problemsolving abilities, with a datadriven approach to decisionmaking.
Ability to understand and articulate technical concepts related to SaaS products and
effectively communicate them to nontechnical audiences.
Resultsoriented mindset with a focus on customer satisfaction and achieving targets.
Exceptional organizational skills and the ability to manage multiple customer accounts simultaneously.
Selfmotivated and proactive with the ability to work independently and as part of a team.

About you

Enough about us. The perfect fit for our team is…

  • A team player. You have no problem rolling up your sleeves to help out a colleague.
  • Friendly. You have a great attitude that lends itself to teamwork.
  • Motivated. You go the extra mile because, for you, the bare minimum isn’t an option.
  • An early adopter. You’re not intimidated by the latest tech. In fact, you love it!
  • Organized. You stay on top of projects, and things rarely fall through the cracks.
  • An optimizer. You are constantly looking for a better way to get things done, and you like sharing your ideas.
  • Inquisitive. You love asking questions (specifically, “why?”).
The hiring process

We take our hiring very seriouslyand we hire equally for ability as we do culture fit. The last thing we want is for you to land a job you’re not happy or excited about. That’s not good for you, and it wouldn’t be good for us, either. Here’s a snapshot of what you can expect from our hiring process. Please note steps may vary slightly depending on the position.

Step One: Phone Screen
Step Two: Interview with your direct supervisor
Step Three: Technical interview (if applicable)
Step Four: Cultural interview

During the interview process, we’ll also ask you to take the Predictive Index Behavioral
Assessment. The Predictive Index measures your most natural behavioral tendencies and overall learning ability. It is not used as a disqualification tool, but rather a way to help us understand overall job fit, create unique interview questions based around your preferences, and ultimately create a better onboarding experience if you inevitably join our team.

Want to learn more about us? Our website is just a hop, skip and a click away:

Who we are

At every level, we’re committed to having a culture that rocks. Our team is the most valuable asset we have, and we’re proud to be a diverse, international and passionate group of people. We live and breathe honesty, kindness, helpfulness, continual learning and creative problemsolving. All while being 100% remote!

Around the office (i.e., our Zoom rooms), you’ll hear the word “transparency” a lot, and for a good reason; we believe in radical candor. That is, we believe that honesty, openness and empathy are just as powerful as a hard skill set, and we live that belief at every level of our organization.

Winter International LLC dba Bloom Growth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form I9 upon hire. Winter International LLC participates in the E-Verify program.